Warranty Record Center (Tricare) is a joke
I have done my annual inspection according with the contract and they have suspended the warranty due to last year I sent my inspection report one month earlier. This year, the inspection was fine again but this did not matter to them.
So , although Today the car is perfect during a inspection, they cancelled the warranty because last year I sent a report out of the date that I suppose I need to send it. Don't waste your money. May be the anti corrosion module works, but the service is a joke, so looks like they will invent any excuse to avoid to pay you if is something wrong with your car.
besides, the WEB platform looks cheap and this makes you think about the kind of company behind. You think you are buying a device with warranty at the dealer but they never explain you what are your responsibilities and risks.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Location: Ottawa, Ontario
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