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Tricare - Disabled Vet and Family insurance cancelled due to Humana

I am a Veteran that spent over 20 years serving my country, and I just found out my tricare that I serve 24 years to earn have just been cancelled. The Humana representative I talked to most have not been a veteran because they were not very concerned or helpful. Because they had a rate increase and never notified me, my coverage expied in August. Although I updated my information in several Tricare systems, and have been seen by them they did not have my correct email address or mailing address on file. Due to this mistake (of Humana) I will not be covered by tricare, which I no doubtly EARNed every bit. This company is a fraud, and horrible that they have a monopoly that are mistreating veterans.
1.6
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Tricare Health Insurance
I didn't like
  • Customer service
#1439863
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I agree my husband and i never had any issues with tricare until jan 2018 when they went with humana. I spend many days on the phone with humana because they did not pay on bills correctly. Not to mention they do not want to pay for very important medication for our...
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Anonymous
Anonymous

This is not true. Humana is responsible for processing claims. I am a former medical claims adjuster. I have never seen such a mess! Customer service is poorly trained, delibe...

Anonymous
cmills

Tricare Humana health care customer service isIt’s horrible federal health that service was great the customer service people knew what they were talking about with Umana I’ve...

1.0
Product
Tricare Health Insurance
#1385448
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I called tricare pharmacy and they stated that it was manditory that we use e scripts mail order. As far as I know monopolies are not legal. We never recieved a notice of requirement and did not realize i had to read all the books on the tricare program every year to...
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Tricare Health Insurance
#1383330
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Because I am enrolled in Tricare East (my permenant residence) but was treated in Tricare West's area, neither Humana or Heathnet is paying the bills. West states east should pay and vs versa. After literally days on the phone with Claims and a formal complaint to...
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h.kitchener
h.kitchener

contact your congressional representative for help. He can file a congressional inquiry and find out what is going on, etc. Sounds like a classic Fubar.

1.0
Product
Tricare Health Insurance
I didn't like
  • I have had no positive experience with this insurance
#1361139
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I have had tricare since 2005. After my medical retirement I had set up direct allotment in 2017-2018, so I didnt have to worry about paying another monthly bill, it would automatically be deducted. Several months later my family has no health insurance. The last...
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1.8
Product
Tricare Health Insurance
#1360463
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I've had Tricare since it's inception, but it has gotten 10 time's worse since January 1st of 2018, my wife is on some really expensive meds and now they're not covering them. We've been going through a lot of problems with them not covering these meds because of them...
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h.kitchener
h.kitchener

One thought: talk to the doctor prescribing the expensive meds and see if there are generic equivalents of them. You can also do a web search with the drug name and generic in...

Anonymous
Freddo

Expensive medications are often accompanied by a manufacturer program for those who find themselves in your position. I have used several (otherwise) very expensive scripts th...

1.0
Product
Tricare Health Insurance
#1356233
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There providers are so limited you can't get quality care without paying out of pocket> Have all the good providers stopped accepting Tricare because of Humana's contracting procedures/policies/reimbursement? Why have I had to submit a request for specialty services...
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1.4
Product
Tricare Health Insurance
I didn't like
  • New contractor - humana
#1343294
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Ever since Humana took over Tricare care, I have had to pay bills I never paid before. Meds have gone up, Tricare isn't paying co pays that were taken care of before January 1st. Not sure what is up with Humana, I am guessing they only want money, and decide to screw...
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Anonymous
Nicole

Tricare East is terrible! They charged me for 2 months then cut off my insurance and said I’m ineligible. I’m in the guard and have no reason to be ineligible. I tried to call...

Product
Tricare Health Insurance
#1331811
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The naval clinic I’m supposed to go to is beyond horrible and god forbid Tricare let’s you choose your own actual educated and well reviewed doctor. On top of that I’ve been sick for almost five days now and because of scheduling I can’t go to my sick call hours which...
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h.kitchener
h.kitchener

I wasn't aware McDonald's actually killed people. At least, I haven't seen any piles of dead bodies around the McDonald's in my area. As for your dissatisfaction with TriCare-...

1.8
Product
Tricare Health Insurance
#1323666
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I tried to update our family account to ensure my second daughter was accounted for. Some how they took this to mean that I wanted to be charged as a single and unbeknownst to me my auto allotment was halved as was my coverage. After three of my children's provider...
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Tricare Health Insurance
#1322370
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