Tricare - Back Surgery Review from Panama City, Florida
New Reviewer
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I was suppose to have back surgery Tuesday and tricare denied it Friday saying it was due because I did not have the spinal stimulator trial done. The same spinal stimulator trial that tricare denied at the time saying it was medically unnecessary.
They have me on Percocet 3 to 4 times a day which does not take the pain totally away. Because of tricare I have no quality of life!
Reason of review: Poor customer service.
Location: Panama City, Florida
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They denied my surgery for my fractured vertebrae. They suck and left me in pain.
They said the peer to peer review doc contacted my doctor 3 times as required. They only called once. They lied and sent it back denied because they รงould not reach my doctor. It is all a lying bureaucracy.
I have no more recourse as the surgery I need is only viable for 3 more weeks. No time left to get enough money to self pay. And self pay means that forever more as long as I'm alive tricare won't cover anything again for that part of my spine.
I'm just sick of the lies and the lack of care allowed by unethical tricare.