I talked to someone from Tri-Care West over the phone on December 20th. 5 days after I graduated from basic training. She told me that my insurance plan and been accepted and I paid $415 to cover me and wife until February. A week later we got a letter stating that...Read more
I didn't like
- That i paid for a plan that i dont have
Has freaking screwed us! All our drugs are went to non formulary drugs, and they’re no longer covering anything but the basics. Who the *** is in charge there that chooses the drugs that tricare will cover. Messing with meds is very bad for the health. My son and...Read more
I guess I'll take the 24 minute hold time to go on a rant about how terrible tricare is. The government's terrible implementation of healthcare for our service members should be a shining representation of how bad they are, to suggest the government should manage the...Read more
Tricare - Difficult to navigate, horrible customer care and service
The representative has little to no knowledge of the workings of the military, little knowledge of policy and plans of care. Didn’t understand the difference between active duty, reserves and IRR. Kept trying to pawn us off and forward us instead of helping with the issues.
Tricare - What a joke
I have been trying to call their800 number for tbe past 20 minutes, still on hold.
Tricare - Horrible
Evertime they say im covered i get a bill. Screw tricare. They are the worst insurance company i have ever dealt with.
Tricare - Zach T this is for you
This employee is rude and disrespectful and when asked for a manager I was hung up on. I need a doctor for my cancer review and he blew us off not wanting to do his job and not wanting to transfer us to someone who could. So this is for you Zach T.
TOL Portal is terrible. Unresponsive. Not well laid out. Too many password changes compromise security rather than protect it. In general, it stinks. Amazon would go broke with these problems. 50/50 chance of being able to log in at any time. If you are lucky enough to...Read more
Authorized CPAP supplies back in September. I got my CPAP from supplier and all was well. Time for replacement supplies supplier stated they were not going to send them because Tricare has not paid them. I have tried for over a month to resolve and no one seems to know...Read more
So, my daughters Tricare Young Adult policy was switched to Humana Military on 01/01/2018. This required that they be contacted directly to change the billing information, no big deal. Problem, website doesn't work and the direct link to the fillable billing...Read more
Since Humana has taken over Tricare the service is absolutely horrible right down to trying to find out how to talk to customer service to get a different referral since the doc they assigned to me isn't accepting new patients. I ended up calling the crisis line to get...Read more
TRICARE West has changed contractors again. Normally would pay annual fees in Sept. This year- was only able to pay for the last 3 months of the year while they transitioned to the new provider. Billing statement recently arrived in the mail. Would love to mail in a...Read more
Went to va hospital in columbia mo a month ago with a hurt foot. They took an xray and said they would call me..2 weeks ago a rep called and said that i need to see a podiatrist and there are no openings for 3 months...I asked if they could outsource...she said yes and...Read more
I bought a 2015 elantra got suckered into a tricare box being told even a rock chip will never rust. Well as a body tech my roof is bubbling and rotting fast , so took in for a look over and was declined as They say thats a rock chip from pics they are looking at. Wrll...Read more