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After faxing an enrollment exception request and receiving approvals for the requests on 2 separate occasions, we were told (after calling and confirming) that they had no record of receiving the request nor did they have a recording of sending an approval for those...
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#1454595
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In 2018, Tricare sent letters out to offer changes to the Primary Care Managers for children since the mileage to base exceeded 20 miles. After reviewing Tricare online, there were 3 civilian pediatric clinics listed on the Tricare website. We selected the closest one...
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1.4
I liked
  • History of great service
I didn't like
  • No consistanty with service
#1454318
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Tricare - Perscription drugs

I am diabetic and had no problem getting Insulin Pin from Tricare Pharmacy, but then the came up with this Pilot Program as called, I no l longer get my Insulin from private Pharmacy I have to get it from Military pharmacy or Tricare Express, I have not liked Express in Past and I have to drive 30 miles to Military and sit and wait two hours, As for being attached to Medicare, I can't complain as I had triple bypass surgery and didn't spend a dime out of pocket.
#1450519
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I filled a claim in the amt of 18,628 in March 2018. I was informed by them that i could receive treatment from this out of network provider but would have to pay up front and submit the claim t ok them after the treatment was completed. I understood i may not get...
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Anonymous
Dude with a Mallett

well this kind of falls on your fault for not making sure the care you was receiving was a covered service. You can never be too sure on this type of thing, and , yaknow, if i...

1.0
#1445335
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Tricare in Louisville, Kentucky - Disabled Vet and Family insurance cancelled due to Humana

I am a Veteran that spent over 20 years serving my country, and I just found out my tricare that I serve 24 years to earn have just been cancelled. The Humana representative I talked to most have not been a veteran because they were not very concerned or helpful. Because they had a rate increase and never notified me, my coverage expied in August. Although I updated my information in several Tricare systems, and have been seen by them they did not have my correct email address or mailing address on file. Due to this mistake (of Humana) I will not be covered by tricare, which I no doubtly EARNed every bit. This company is a fraud, and horrible that they have a monopoly that are mistreating veterans.
1.6
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I didn't like
  • Customer service
#1439863
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Tricare - Nurse Line was Worthless

I called to ask if my pregnant daughter could take tylenol 3, which she was previously prescribed for her disease. The nurse was confused and uninformed. He kept having to google everything, and couldn't give us a straight answer. To be honest, I don't think he was a nurse at all.
#1431403
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Tricare - Limited coverage - garbage insurance

I canceled my insurance through my employer to go with tricare because it was a little over $100/month cheaper. Humana doesn’t do a great job of breaking down the coverage which can be summed up in one word - GARBAGE. High deductible and limited coverage on EVERYTHING, tricare sucks- plain and simple.
#1431007
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Tricare - Durable Medical Equipment

It’s bad dealing with Human DME department. My PMC put me in for support stocking and Ms Wright close my case and sent me to a bad area and wouldn’t resign me to someone else. She wouldn’t go in a area like that. Something need to be done about this. Asap. I need them bad for m leggs.
2.0
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#1426147
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Tricare - Dazed and confused

I don’t know if I can use prime remote, but neither does Health Net Federal Services. So apparently if they don’t figure out if I’m eligible I default to direct care.... Ok, I’ll drive 62 miles to get to a doctor when the normal doc I’ve seen on prime remote is right down the street. Thanks Tricare! Screwing service members one rule at a time!
2.5
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#1424694
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Contact Tricare

Mailing Address:
TRICARE
7700 Arlington Boulevard, Suite 5101
Falls Church, Virginia 22042
United States
Phone:
(877) 874-2273
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I have a serious infection of my small intestine, SIBO, verified by medical tests. (Paid for out of pocket) My doctor determined that I am in need of a strong prescription of a drug called Xifaxan to treat this infection, but the coverage has been denied. When I...
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1.2
I didn't like
  • Online system does not work
#1421230
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