filters
state:
Show
city:
Show
product:
Show
I talked to someone from Tri-Care West over the phone on December 20th. 5 days after I graduated from basic training. She told me that my insurance plan and been accepted and I paid $415 to cover me and wife until February. A week later we got a letter stating that...
Read more
1.3
I didn't like
  • That i paid for a plan that i dont have
#1169401
Reply to reviews
Has freaking screwed us! All our drugs are went to non formulary drugs, and they’re no longer covering anything but the basics. Who the *** is in charge there that chooses the drugs that tricare will cover. Messing with meds is very bad for the health. My son and...
Read more
1.0
#1165753
Reply to reviews
I guess I'll take the 24 minute hold time to go on a rant about how terrible tricare is. The government's terrible implementation of healthcare for our service members should be a shining representation of how bad they are, to suggest the government should manage the...
Read more
1.6
#1165716
Reply to reviews

Tricare - Difficult to navigate, horrible customer care and service

Tricare
#1166925
1.3
Details
The representative has little to no knowledge of the workings of the military, little knowledge of policy and plans of care. Didn’t understand the difference between active duty, reserves and IRR. Kept trying to pawn us off and forward us instead of helping with the issues.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Tricare - What a joke

Tricare
#1160521
1.0
Details
I have been trying to call their800 number for tbe past 20 minutes, still on hold.
Comment
Show
Customer service
Price Affordability
Value for money
Website

Tricare - Horrible

Tricare
#1156690
1.0
Details
Evertime they say im covered i get a bill. Screw tricare. They are the worst insurance company i have ever dealt with.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Tricare - Zach T this is for you

Tricare
#1147650
This employee is rude and disrespectful and when asked for a manager I was hung up on. I need a doctor for my cancer review and he blew us off not wanting to do his job and not wanting to transfer us to someone who could. So this is for you Zach T.
Comment
Show
TOL Portal is terrible. Unresponsive. Not well laid out. Too many password changes compromise security rather than protect it. In general, it stinks. Amazon would go broke with these problems. 50/50 chance of being able to log in at any time. If you are lucky enough to...
Read more
#1165412
Reply to reviews
Authorized CPAP supplies back in September. I got my CPAP from supplier and all was well. Time for replacement supplies supplier stated they were not going to send them because Tricare has not paid them. I have tried for over a month to resolve and no one seems to know...
Read more
2.4
#1162790
Reply to reviews
So, my daughters Tricare Young Adult policy was switched to Humana Military on 01/01/2018. This required that they be contacted directly to change the billing information, no big deal. Problem, website doesn't work and the direct link to the fillable billing...
Read more
I didn't like
  • To many issues to explain in this forum
  • Unorganized
#1162027
Reply to reviews
Since Humana has taken over Tricare the service is absolutely horrible right down to trying to find out how to talk to customer service to get a different referral since the doc they assigned to me isn't accepting new patients. I ended up calling the crisis line to get...
Read more
Anonymous
Anonymous

Agreed

#1161354
Reply to reviews
TRICARE West has changed contractors again. Normally would pay annual fees in Sept. This year- was only able to pay for the last 3 months of the year while they transitioned to the new provider. Billing statement recently arrived in the mail. Would love to mail in a...
Read more
#1143898
Reply to reviews

Went to va hospital in columbia mo a month ago with a hurt foot. They took an xray and said they would call me..2 weeks ago a rep called and said that i need to see a podiatrist and there are no openings for 3 months...I asked if they could outsource...she said yes and...
Read more
#1132282
Reply to reviews

Contact Tricare

Mailing Address:
7700 Arlington Boulevard, Suite 5101
Falls Church , VA
Phone:
(800) 538-9552
More
I bought a 2015 elantra got suckered into a tricare box being told even a rock chip will never rust. Well as a body tech my roof is bubbling and rotting fast , so took in for a look over and was declined as They say thats a rock chip from pics they are looking at. Wrll...
Read more
1.0
Product
#1126253
Reply to reviews